West Jet Cabin Crew Canada

Company-  West Jet
Position- Cabin Crew
Location : Canada


We are currently recruiting Bilingual Cabin Crew with an advanced level of spoken English and an advanced level of at least one other language specified below:
  • French
  • Spanish
  • German
  • Italian
  • Dutch
  • Portuguese
  • Cantonese
  • Mandarin
  • Japanese
  • Punjabi
Conditions of Employment:
  • Must be 19 years of age or older
  • Must be able to communicate with an advanced level of written and spoken English and another language
  • Must hold a current valid passport; where a Canadian Passport is not held, a Canadian Permanent Resident card (accompanied with all individual Visas necessary to enable you to perform the duties of a Cabin Crew wherever WestJet operates) is required
  • Must be able to reach 204 without shoe’s and the ability to raise on the balls of the feet (height of the raft compartment).
  • Must be able to obtain and maintain an Airport Restricted Area Pass (requires a 5-year traceable history, a clear criminal record and a Canadian citizenship or Permanent Resident Card)
  • Must be able to lift 50 pounds from floor to waist and 22 pounds overhead
  • Must successfully complete a 5-week full-time initial training program as well as recurrent annual training; both of which are held in Calgary
  • Must pass a WestJet pre-employment medical
  • Must be able to travel away from home for up to 6 consecutive days
  • Must be ready and willing to work 24h/7d/365y; must be able to work any hour of the day, and any day of the week or year
  • Must be available for reserve shifts. When on call for reserve, Cabin Crew must be contactable and able to report to work within 1 hour of the request being made. Reserve is scheduled in blocks of 5 consecutive reserve days
  • Must be able to adhere to strict uniform standards
  • A clear criminal background check is required
  • WestJet is committed to ensuring the health, safety and well-being of our employees, our customers and the public. As per our Alcohol and Drug Policy all offers of employment are conditional on passing a pre-employment alcohol and drug screening test.
  • Ensure and uphold exceptional guest service standards, both inflight and on the ground
  • Complete service and sales in accordance with WestJet service standards
  • Anticipate and adhere to guests’ needs
  • Assist with the stowage of carry-on items (includes pushing, pulling reaching, stooping, kneeling, lifting and carrying luggage)
  • Manage uncomfortable situations such as unruly guests
  • Carry oneself with the utmost professionalism and poise while on-duty
  • Groom oneself according to WestJet’s strict uniform standards
Core Qualifications:
  • Advanced level of spoken English and another language
  • High school diploma
  • Minimum of 5 years experience providing exceptional customer service
  • Minimum of 2 years sales experience
  • Must be able to solve problems and make quick decisions in the interest of crew and guests
  • Must be comfortable working in confined spaces
  • Must be flexible and able to work a varied schedule
  • Intermediate skill level with computers
  • Post-secondary education an asset

Leadership Qualifications:
  • Demonstrated ability to coach and mentor
  • Deliver and receive feedback
  • Execute directives upon delegation
  • Make sound decisions and efficiently solve problems
  • Work well in a team environment
  • Convey and receive messages to meet the needs of others
  • Handle stressful situations with ease
WestJet is Canada's most preferred airline, operating over one hundred aircraft to destinations in North America, Central America, the Caribbean and Europe. We are recognized as a Top Employer in Canada and our more than 10,000 employees work hard to ensure we maintain our position as one of Canada's most respected corporate cultures. With the launch of WestJet Encore, we will continue our steady growth by offering flights and jobs to more cities in Canada.


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